Customer Support
Please feel free to contact our friendly and knowledgeable customer care group:
Give us a call at (800) 605-3369 for all questions, especially those regarding:
- Troubleshooting
- Order status
- Ordering Machine Parts
- Returns
If you need assistance or more information on the incredible Schwinn products, e-mail us at customerservice@schwinnfitness.com. (Please allow up to 72 hours for a reply.)
Contact Us
Phone:
(800) 605-3369
E-mail:
customerservice@schwinnfitness.com
Hours:
Monday - Friday: 6AM to 5PM PST
Saturday, Sunday: Closed
Our Customer Care Mission:
"To enrich our customers' lives by creating great experiences through friendly and understanding service."
