Our customer service team is ready to answer your questions.
For questions regarding order cancellations, returns and product troubleshooting, please give us a call at (800) 605-3369 (See Customer Care hours below).
For all other inquiries, choose from the following options.
Please allow up to 2 business days for a reply.
Monday–Sunday: 7 a.m.–6 p.m. PST
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Our Customer Care Mission
Flexible & Convenient Access
Get your order status, assembly help or click-to-chat with us, all from our website.
One Call Resolution
To quickly get you back on your fitness journey.
Quick Response Time
We answer 80% of our inbound calls within 20 seconds!